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Privacy Policy


Moving into residential care is just like moving into a room at your favourite small hotel with people to look after you and take over the everyday necessities of life whilst giving you the independence and privacy for you to decide how you want to spend your day …

For example,

“I wake up early these days and just as I’m coming round, I am given a lovely cup of tea in bed. If needs be, I am helped to wash and dress then I can either go to the dining room for breakfast or have it brought to me in my room, along with my newspaper and my post. A little later, I will be given my pills. Sometimes I will have a snooze then to get ready for the day. If it’s nice, I might go for a little stroll in the garden or sit in the sun in the courtyard before it’s time for my morning coffee. Somebody will remind me if the hairdresser is due to do my hair or it might be the chiropodist’s visit but otherwise I will join my friends for a natter or just sit and read my paper.

Lunch is the main meal of the day and quite a social gathering as we all eat together in the lovely dining room where the carers make sure we have what we need and we have a giggle together. I always like to sit in the same place, with my own cushion on my seat. I usually feel sleepy after lunch so I might find a comfy chair in the lounge or I’ll head to my own room for a little lie down. Later in the afternoon I sometimes join the arts and crafts class or listen to a choir which has come to entertain us or if I feel like it I’ll watch the afternoon film on TV. Upton-Grange-Lounge1There are always lovely home baked cakes to go with our afternoon tea which is especially nice if I have a visitor or two. There is a little shop in the hall so if I have run out of anything or just fancy some sweets, I’ll make my way there.

Supper is a leisurely affair, usually something light. I like to phone my daughter after supper or that’s when she calls me which is nice. I get ready for bed slowly and quite early and there is always someone who will help me if I want. Once settled, I’ll Iisten to the radio for a while and one of the girls will bring me a creamy hot chocolate, just the way I like it. I must nod off then and I know one of the care staff will creep in to make sure I am ok and switch off the TV and my bedside light. I sleep very well, with my buzzer close by, safe in the knowledge that if anything should happen in the night, there is always someone on hand to assist me and that they check on me throughout the night.”

Mrs Ida Graham
Upton Grange



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